Maintenance Supplie - Customer Service
- Shipping & Delivery
- We aim to ship goods within 3 days from receipt of the order. (This excludes weekends and Bank Holidays)
Delivery is by Courier. If we do not have your product in stock we will notify you and give you a new delivery time.
If you require an item urgently please contact us on e-mail or phone 01625 668777 and we can confirm availability and any additional carriage charges.
- Privacy & Security
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This site has security measures in place to protect the loss, misuse and alteration of the information under our control. All data is protected using the most advanced methods available. We do not store financial information like credit card numbers or personal information on this site.
Our site's registration form requires users to give us contact information, like their name and email address, and unique identifiers. We use customer contact information from the registration form to send the user information about our company. The customer's contact information is also used to contact the visitor when necessary if they have subscribed to the mail list. Users may opt-out of receiving future mailings by choosing to un-subscribe. Unique identifiers are collected to verify the user's identity and for use in our record system.
- Returns & Replacements
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If you are not satisfied with the goods and inform us within 30 days of your receipt of the goods, we will gladly accept them back and give a full refund. Or we will exchange items if they are faulty on delivery to you and we are notified within 14 days of the customers receipt of the product. All products to be returned must be included in their original packing.
- Ordering
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Ordering Online with Maintenance Supplies is safe and secure.
We employ a Company Google CHECKOUT that securely processes and stores credit card information. This online system is 100% secure.
We accept the following methods of payment: VISA / Mastercard / Maestro / Visa Debit
We encourage you to feel comfortable using your credit card to conduct commerce on our site. If you wish, you may also send us a cheque, but this will delay your order as we must wait for your funds to clear before we ship any merchandise.
Cheque Payment
Please make payable to Maintenance Supplies Ltd and send to us with details of your order to our accounts department:
Maintenance Supplies Ltd,
Unit 1 The Green,
Bellgreen House,
Green Street,
Macclesfield,
Cheshire,
SK10 1JH.
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